Just got an awesome service done here, did my oil check and also got recommendations on getting a service contract that I didn't know about! Thank you John Caridad for all your help! Wonderful service and also thank you for informing us on what needed to be done for our car. As to this being the only car we have we want to make sure we take good care of it. Thank you again cuffed dodge team for all your help and great service always. Looking forward to doing my next oil check here!
Thank you again Harley Caridad. All the best to you and your work at Cutter Dodge, Ala Moana. A big MAHALO for making a difference and great customer service. You made my day!
I worked with Harley, and he was knowledgeable and quick about the service and the options of the different service plans they have. I was pleasantly surprised that my jeep was finished within the estimated time and they called to follow up with me. They also made recommendations about what would need changing and to be aware of the next time I come back for service (I plan to get the other service done next time I do my oil change) and he was able to notate it on my account when I return. Excellent service and they pick me up after my jeep was done with the service.
I came in to have my Jeep Wrangler serviced and John Caridad helped me out and kept me updated the whole time. He even went above and beyond to get me a car wash and I am grateful that he helped me today. I recommend going to this location to have my car serviced.
Was very happy to have Christel Freitas assist us with clearing everything up. She was awesome.
I don't know who the female was that took care of me this morning for my oil change, but I had to find some way to compliment her. I'd also love to call her management and put in a great word. She was the sweetest most accommodating person I've ever met. She was very fast, diligent, professional, and just a lovely person to me while getting my car ready for service and after service. She called me while I was in the lobby to let me know my car was ready and provided the same great customer service as I left the dealership. She set me on a great day today. I came in a 7 and was gone by 8 ish. This is my 3rd time having my Jeeps oil changed here and I've never been disappointed. Mahalo to the sweet lady today, please take care of your awesome employee. She's surely and asset to this location.
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