Customer Testimonials
Great sales folks! Danny was extremely helpful and a pleasure to work with. Thank you!
I recently moved and had my car sitting at the Port of Honolulu waiting to be shipped out when I received a call that they couldn’t load it as it wouldn’t start. I was already off island and had to contact Cutter Service Department to see if they could help since I was not physically there. They turned a very stressful situation into an easy one. Excellent communication the whole way through! Highly recommend!
I did not walk out of a car here, not because of the employees here but because of my own financial limitations. I am leaving a review to give a shout out to sales Rich garcia and Kawika the finance person for going above and beyond to get me the vehicle i wanted. Their customer service is 200% excellent and I would defintinely recommend them both if you want to get a car here, Mahalo.
We rented a Jeep Cherokee about a year ago and had to break the lease. We traded in our car last year for the lease and have also been here for services. Always been very pleased with how we were treated and the products we received. No one likes dealing with dealerships but these guys have been pretty damn good. I would recommend them to family and friends.
I needed some service work done that was covered by an extended warranty. They got me checked in, provided a loaner car and handled the warranty claim from begining to end. They were very helpful and explained everything that was going on. I would highly recommend them for any service needs. I will be buying my next car here.
My husband and I went to this location reluctantly after going to the Cutter on Kamehameha. The Kamehameha location sales person I dealt with didn't seem interested in what my husband and I really wanted in a vehicle and the team there seemed really pushy and rude, especially the GM. However, when we went to this cutter location, ELAINE helped us out right away and pulled a truck we saw online. We didn't initially go for that particular one because it didn't end up having everything we wanted. ELAINE looked up other trucks online, we saw one ...
Bought. Used 2016 Fiat 500X the day before and wanted an inspection, a recalled part replaced and a replacement part for the driver door handle and Rey Piano was terrific. I wasn't sure if I needed an oil change and he checked all the fluids and let me know I was good for another 2000 miles. Excellent service, so happy, thank you!!
I recently purchased a new 124 Spider from Cutter, which I wanted customized. Nate, Danny and their service team went the extra mile and more to make this happen. I purchased an in stock Spider, they secured a custom canvas top from factory, and coordinated my custom leather interior and rims. When I noticed a small dent in fender they ordered a new one. Likewise, service went out of their way to put on my plates, I love driving my new car, and respect and appreciate the Cutter team even more. I have purchased more expensive cars in past and did ...
Came here in NEED a family vehicle. We really wanted a specific car, Toyota Camry, and Nate Lee helped us get the perfect family car we so desperately needed! After a few trial and errors with trying to get this car he worked all different angles on what we could do to take home the car that day and finally made it work for us. Being first time car buyers & needing something reliable, we got just that! We feel very good about our experience with Cutter Mazda & Nate Lee helping us, and hope in the future when we as ...
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