My Driver window decided to brake at the Drive Thru and my passenger Door lock had failed as well. I was a bit nervous going into Honolulu while driving in from the West side, but took the chance because I always got great service there from Keith. I found out that Keith was on leave, but I really needed my vehicle fixed as soon as possible. I drove up and was greeted by Tom. He informed me that my Warranty had covered the fixings from and he was able to ease my mind about the whole situation. He called a Cutter Shuttle to take me back to work in which a young man named Andrew had picked me up and proceeded to do so. With fun stories of growing up here in Hawai'i, Andrew and I had great conversations and felt very comfortable the whole ride there. I know that I will soon need to get a new vehicle, but feel absolutely confident that these folks will take very good care of me. Mahalo nui to everyone there to include those who had serviced my vehicle! I appreciate you all!! Aloha, Danielle
If you are in need of a new vehicle Cutter Dodge, Chrysler, Jeep, Ram in Honolulu provides friendly and fast service. If you need to wait for your car they provide a cozy air conditioned waiting room and even have self-help coffee and a TV to pass time. Go and see Danny W. in auto sales department for purchase of a vehicle whether its pre-owned or brand new he'll be sure you'll receive more for your money, and he's not a pushy sales rep. Most awesome salesperson I've ever encountered.
I purchased my Chrysler 200 from this dealership four years ago and have had great experiences for the most part. I recently had to get my hood replaced and repainted due to corrosion. Chrysler paid for the work to be done, but I was left with a two week car rental payment to pay myself. That was bad on Chrysler. Cutter has always been good to me overall. Thank you for the friendly service!
We started taking our Caravan for service because the service we were receiving from the dealership we originally purchased it from used was not as good as we expected. We have continued to take it here because of the friendly and exceptional service we always receive and we will continue to take it there. Friendly and excellent service matters.
excellent suggestion should have coffee for the customers
They were very helpful and really take care of there customers very well. I always bring my car in service and they are friendly. If there is anything that needs to be replaced they would always ask for my authorization first before they would do it. THEY ARE THE BEST 🙂
Just wanted to say my experience with Kaycee was amazing!!!! She has been the best sales rep I have ever worked with yet in getting a car, and I have purchased a lot over the years. She hides nothing from you, is upfront with all the information she knows about the cars you are interested, and is honest. I appreciate this!!! I was referred to her from a coworker of mine and I see why he considers her as family (she is also very kind). We found something I liked right away and we were able to close a sale in a couple of hours! I'm so thankful and loving my new car! If you come here for a car, which I highly recommend, ask for Kaycee!!!
I had a great service visit at Cutter Dodge Honolulu. My jeep needed an oil change and safety check. They took my car, informed me it would be approx. 5 hours, and I went off to a scheduled meeting. After my meeting and lunch, I picked up my car and the work was done, the paperwork for safety check was done and I drove out completely happy. Mahalo, Jim
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